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FAQ

You have questions ? We have the answers you're looking for.


THE SWIMSUITS


  • How do you choose your fabric?

    The choice of our materials is an important step in the creation of our designs. Our swimsuits are made with high-quality Italian fabric, 100% recycled nylon. We then create exclusive prints for our  collections.

  • Are your swimsuits suitable for larger busts?

    Yes ! We have developped all our swimwuits with the same cutting requirements as beautiful lingerie.

  • How to choose your size ?

    No more inaccurate sizes! At Portokalada, we are convinced that beachware products also deserve lingerie tailoring!


    We invite you to take your measurements by following our SIZE GUIDE. A few quick and effective steps to make sure you've selected the right size!

    You can also email us at contact@portokalada.fr if you need any further advice!

  • Are your swimsuits transparent?

    No ! Our swimsuits are fully lined with the same fabric so you can swim and move with complete peace of mind. All our swimsuits have been tested in real conditions.

  • Where are your swimsuits designed?

    Portokalada is a French swimwear brand.

    All our swimsuits are thought out and designed in France in our Parisian studio.


DELIVERY & RETURNS


  • What are the delivery times ?

    Once your order is confirmed, it takes 3 to 5 working days for delivery in Metropolitan France.

    For other countries, it takes 8 to 10 working days.

  • Are returns free?

    The first return is free only in Metropolitan France.

    Please go to Delivery & Returns page to read more about the process.

  • What is your exchange policy?

    To make an exchange, you must first make a return and then reorder the desired item(s) on our site.

    To read more about this, please go to Delivery & Return page.

  • Do you deliver abroad?

    No worries, we ship worlwide!

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